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Software projects: What is the impact of staff turnover on budget?

Projet logiciel

Not that long ago, a friend of mine, who is project manager for a large company, was complaining about never being able to complete a project for his organization. The reason behind this is that he is usually transferred from one project to another, depending on priority changes. Recently, another acquaintance of mine was wondering about how to evaluate the impact of team changes on the proceedings of the project. According to her, such changes involve significant consequences, but she does not know how to evaluate them.

Companies are said to be more agile and they wish to become able to regularly change priorities. Those changes bear consequences, everyone knows it, but how can we evaluate them?

A simple method was created to answer that question: CoCoMo (Constructive Cost Model). There is a model which enables to estimate the effort of a software project depending on several parameters. That model was conceived by Barry Boehm and his team, and it keeps evolving at USC, the University of South California. The calibration has been done on a large number of projects.

The equation of CoCoMo is as follows:

calcul de l'effort

Coefficient b is close to 1 and gathers influent factors in relation with the organization’s maturity.

Coefficient a gathers influent factors in relation with the product, the platform, the project and the team. Amongst the factors that are related to the team, there is “PCON”, that stands for Personnel Continuity. The PCON parameter is a multiplication factor of the effort that varies from 0.81 to 1.29 depending on the stability of the team.

  • The lowest rate of turnover is 3%: the team hardly ever undergoes changes.
  • The highest rate of turnover is 48%: half of the team is renewed each year. In that particular case, the cost of the project will be 59% higher than with a highly stable team.

Thus, we can deduce which type of impact the turnover has on the effort of the project.

turn over table

So, if half the team changes each year, the project will cost around 60% more than with a team that remains unchanged, with equal competences.

But let’s imagine that the staff is being replaced by less qualified employees with less experience, the impact would then be as follows:

turn over table

On an initial examination, we can consider that the additional charge (in %) of the project is two to three times the turnover (in %).

Here, neither the impact of a temporary stoppage of the project nor the impact on the delivery date are evaluated. We realize that the lack of stability of the team can have disastrous consequences on the cost of the project.

This data is given as an indication, since they can vary from one context to another, but they give an order of magnitude. We are now aware that agility has a cost, but it might be better sometimes to wait a few months to eventually cut expenses and deliver faster.

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